I worked with Sara-Jayne on creating new initiatives for improving the on-line structure of a charity organisation. I’ve been more than impressed by her ability to quickly understand a problem and create easily achievable answers. She is approachable at any stage of the design process, quickly producing prototypes which are close or ready for production.

I worked with Sara-Jayne for over a year with a small charity with which I had been involved for over 6 years, to say she brought clarity and calmness to the mess they were in is a massive understatement. Sara-Jayne was always available to help and made sure everything made sense. Sara-Jayne implemented new ways to get important information in like invoices, she simplified a very outdated and time-consuming process that was in place before she set her genius to work on it. Sara-Jayne is one of the most professional and understanding people I have worked with. I have worked as a counsellor for over 13 years so I can recognise an empathetic and genuine person when I meet one and Sara-Jayne is certainly this and much more. I wholeheartedly recommend her work and I look forward to any future contact with Sara-Jayne, if I need her services in the future I will definitely be contacting her to put her particular brand of knowledge, understanding and empathy into action for me.

This workshop was incredibly helpful. I have been selling products for quite a while now, but always have to do lots of “back of a fag packet” calculations every time I work out my pricing. If I’m honest I often have an uneasy feeling that I am not charging the right amount for some of them, or that I am not tracking my profit margins properly. I wanted to understand my pricing properly and thought I’d try out Sara-Jayne’s workshop because I know she works with small businesses and people who make their own products as well as bigger businesses.

The workshop was brilliant! She went through all kinds of concepts but in a way that I could really understand and didn’t make me feel foolish for the bits that I didn’t quite grasp at first. We walked through some pricing psychology that I can definitely use on my website, and looked at some different ways to calculate costs when you sell on lots of different platforms. There was definitely something in there for all the scenarios I was worrying about.

Best of all, she provided me with a spreadsheet that was already set up for me to do calculations from so that I can go away after the workshop and enter my products in. We entered one product during the workshop itself so I was able to check that it would work for me and I have set aside some time to put the others in. It has taken such a lot of work off my plate having the spreadsheet set up exactly the right way for a business like mine that makes things for different audiences.

The two biggest takeaways that I got from the workshop is that I am not respecting my time properly and need to make sure that I am factoring that in more to my pricing, and that I shouldn’t be afraid of looking at my product figures, because if I find out something that I don’t like in them, I should be working out what to change, because they are not serving me well.

Highly recommended if you are a bit overwhelmed by the idea of investigating your pricing and want someone who is expert and experienced to walk through the process with you and provide you with tools to do the rest.

Most of all, recommended if you want help from someone who passionately cares about you making a good living from the thing that you do, and wants you to succeed.

Thank you so much for presenting your masterclass to my group, it was so valuable hearing how to think a bit differently about the categories of sales in a business and to use that information to help improve profitability. It’s something that I think is so valuable and that business owners of all types should embrace! Your knowledge and insights were excellent and super useful.

I have had an introductory appointment and have also attended a ‘Record keeping for makers’ workshop, both of which were extremely informative. The workshop in particular was great, a recording of which was provided afterwards, so that I can refer back to it, rather than trying to remember all of the information provided, which is a fantastic service.

Would definitely recommend.